FAQ

  • What is Atlas Auto Parts?

    Atlas Auto Parts LLC is your trusted online destination for high-quality, everyday replacement automotive parts and truck components, designed to keep your vehicle running smoothly.

  • How can I contact customer service?

    You can reach our support team anytime via email at sales@atlasautopartsstore.com or by phone at (800) 476-9207.

  • What are your shipping rates?

    We charge a standard flat-rate shipping fee of $11.95 for all orders under $150. Free standard shipping is automatically applied to all orders of $150 or more. Express shipping options are also available at checkout.

  • How long does it take to process and ship an order?

    Standard order processing time takes 1 business day (unless otherwise specified on the product page). Once your order ships, tracking information will be provided directly to your email.

  • How do I know if a part will fit my vehicle?

    We feature an integrated Year, Make, and Model (YMM) search tool right on our website. Simply enter your vehicle's specific year, make, and model into the search bar or product filters to view verified, compatible parts matching your vehicle.

  • What kind of parts do you sell? Are they performance or everyday parts?

    We specialize primarily in everyday replacement parts for common cars and trucks (such as brakes, sensors, filters, ignition parts, and steering components) to serve your daily driving and maintenance needs.

  • What is your return policy?

    We offer a hassle-free 30-day return policy. Items must be returned in their original condition and packaging. To initiate a return, please contact our customer service team via email or phone

  • When will I receive my refund?

    Refunds are processed promptly after the returned item is received at our facility and inspected for compliance with our return criteria.